Sterling Property Services

Selecting A Management Company

As a resident of your community, a committee member or a director on your community's Board, one of the key decisions you will make is selecting a management company.

Below are suggestions of criteria to consider when selecting a management company:

Accounting - Do they provide information that is clear and concise in a timely manner? Are bills paid on time? Are their cash control, collections and reserve fund policies in place? Do they help with the budgeting process?

Availability - Does the company respond to the needs of the association, and with a positive attitude?

Consistency - Does the company provide a consistent response time and seem proactive in their work habits?

Fees - Are the fees reasonable? Will you receive a level of service commensurate with the amount of fees the association pays? Compare contract provisions and especially check references when there is a disparity between the fees one management company charges over the other.

Insurance - Being such an important part of association business, is the company knowledgeable in insurance coverage, claims and will they help the association get the best coverage at a reasonable price?

Meetings - Will the manager attend all the meetings? Provide proper notice, correspondence, minutes, and record keeping?

Personnel - Does the company have enough staff to accomplish the services stipulated in their contract? Who are the owners of the company and what leadership do they provide?

Professionalism - Are all community residents treated in a professional manner? Do company personnel reflect a commitment to professionalism?

References - Word of mouth is the single most important factor when selecting a management company.

Selecting a company to manage your association reporting, compliance and accounting is a difficult decision. As with automobiles, there are many makes and models to choose from. At Sterling Property Services we strive to stand above the rest by delivering prompt and professional service. Our staff is known for being timely and courteous when interacting with board members and residents alike. We pride ourselves on meeting and exceeding the provisions of our contract.

Please contact us at anytime if we can be of assistance to you in selecting a management company.